CHIDORIYA CUSTOMER'S VOICES
Now read words from other customers!
Toni from IL
I am really liking the green tea soap along with peach moon lotion and geiko cream! I am seeing my skin get more refined and hydrated every day now, moreso than the highly acclaimed active ingredients available on the market today. Retiinoids only dry my skin out and irritate it, but these simple Japanese products soothe and restore I am finding.
March 25, 2013
Ms. Mayman in NH
Chidoriyaworld products are wonderful and have great descriptions of use. Dealing with them is incredibly easy -- not just easy but pleasant and personal. The products are nicely packaged, and usually there is a sample of something new to try. Highest marks in all areas
June 27, 2012
Ms.Hart in CA
They are a fabulous company. There products are fantastic. There service is beyond excellent. Love them, love their products. I have been using them for years.
November 18, 2011
Michelle in CA
I wanted to write and say a special Thank You for your excellent customer service! My package arrived very quickly and I tried the Uguishu No Fun last night with spectacular results! I also appreciated the soap sample. I love how silky it is. I will definitely be ordering from you again. Thank you for your dedication to customer satisfaction.
August 18, 2011
Emily, Buyer of C.O.Bigelow NY
I love the body balm w/ massager. When I first tried it I thought it was not easy to blend……I use it now right from the shower and it’s great!!!. it leaves your skin soft all day….even in this weather.✰
February 7th., 2011
Anonymous in the US
Excellent communication and service!
Thank you!
February 3, 2011
Mr. Smyczek in the US
We were very satisfied with the quality of the item purchased and the speed of delivery. Would happily purchase from this merchant again.
December 26, 2010
Nikita in NY
It is a great company from which I have been buying for years. Their products are excellent, customer service is the best, truly fabulous, they ship right away and you receive your order very quickly. Their prices are a bit high.
August 14, 2010
Anonymous in NY
Your Japanese rice bran is the most wonderful and gentle facial wash and leaves my complexion exquisite and soft.
Many Thanks for everything.
July 12, 2010
P.S. in France
a remarkable care and attention to the customers, and very high quality products (at an affordable price). definitely a great shop !
June 1st, 2010
Ms. Alice Dharmawan in Indonesia
I like this shop very much because they sell excellent japanese products, the customer services are great very polite to customers, always response customer's email quickly , and really helpful in giving answers and informations. Also, the packaging are very nice. They wrap the goods very carefully. They ship the goods within 24 hours which impress me so much. Overall, I am very happy and satisfied buy from chidoriya world. Thank you chidoriya :) .
February 25, 2010
Ms. D. Munoz in FL
I recently received your products and will like to thank you for a remarkable transaction. The products are marvelous; your customer service is outstanding and shipping is excellent. Again, thank you for a wonderful transaction. I look forward to my future purchases with Chidoriyawold.
February 21, 2010
Ms. D. Chung in Canada
Thank you for your beautiful products. I received them this Saturday and was extremely impressed by the packaging.
It felt as though I was opening a gift! It's extremely rare to find products packaged with such love and care these days. Keep up the great work!
January 20, 2010
Ms. Nirwan in Canada
I am very happy with my purchase from your company. The customer service was outstanding, and the woman on the phone was very courteous, polite, and well informed on skin care issues. One of the best companies I have ever dealt with. I will definitely be ordering again from Chidoriya World!!
November 13, 2009
Ms. Joyce Escape in CA
I received excellent customer service from Mariko at Chidoriya World when I placed my order. Not only did I receive friendly service, she made sure the items I ordered were right for my needs. Shipping was fast and everything arrived well packaged. Beautifully done too, if I may add. I was regularly updated on the shipping status via email till it was delivered. All in all, this whole experience is what you call "above and beyond"! Doing business with Chidoriya World was wonderful and I definitely will reorder from them again!
October 16, 2009
Ms. D. Zamora in CA
I am a first time user and am very satisfied with product as well as customer service. I love the fact of the free sample of the Rice Bran wash was given with my order. I used it and it also was refreshingly clean. I will be sure to purchase that next. Thankful for your products.
September 21, 2009
Ms. L. Zatta in PA
Everything came packaged very nice and the products are great
September 21, 2009
Mr. Limmell in Singapore
I was at first sceptical about the products efficency. But after trying it I love the way the powder cleans the face. The skin is cleaner and brighter. The powder is also gentle enough for me to use every day after shower. It does not hurt the skin or make it red, other products I have tried are very harsh and leaves my skin feeling "attacked". I'm going on a trip soon and plan to take a few bottles of the nightengale powder with me. It is especially soothing to my skin after a day in the sun. Thank you for this wonderful product, Chidoriya!
July 13, 2009
Ms. Gina Stalma in PA
Great products as usual. Chidoriya is the only brand of shampoo and conditioner that I will use. I'm also in love with the secret de maiko creme. Thanks Chidoriya!
May 24th., 2009
Ms. Victoria in CT
In every aspect of Chidoriya's Wonderful And Beautiful World you will be amazed and highly pleased with the products and the excellent customer service!
May 19th., 2009
Ms. Grace Spencer in PA
Rating: Excellent
Wonderful product; excellent communication, timely delivery.
I tell all my friends about their products.
June 21, 2009
This product healed my rough heels! It's amazing for facial skin and feet!
April 27th., 2009
Ms. S. Marleen in Belgium
I choose this company for his webdesign, clear information and seriously. I am also very pleased about the way this company was handling my order: Quality of Service, frequent information about the status of my order, extra product information,...
April 13th., 2009
Ms. Jennifer Daniels in SC
Iv'e been using them for years, Love Chidoriya World!!!!!!!!!
April 10th., 2009
Ms. R. STARACE in NY
Rating:Excellent
Have been buying from Chidoriya for years -- one of the best places on the web in terms of quality and service. Three thumbs up!
March 29th., 2009
Anonymous in USA
Rating:Excellent
love chidoriya world, have been using their products for 15 years.
March 27th., 2009
Ms. C. Wilson in IL
Rating:Excellent
I had a great experience, i love my products, i use my green tea soap everyday & mix up some uguisu no fun a few x a week. Do you have to use 1/2 a teaspoon because sometime i use less, i wish the bottle was bigger but i love my products, My skin is very sensitve to the sunlite so i need all the help i can get. Customer service was great, they kept in contact with me from the time that i placed my order until after i recieved my order.Yes i will get some more products. Chidoriya World emailed me instructions from product use to that was really nice.
March 15th., 2009
Pat in MD
I have been ordering the same product from another company and am accustomed to waiting several weeks for it to arrive from Japan. Imagine my surprise and delight when my order from Chidoriya World came the next day! Fantastic service, thank you so much! I will definitely order from you again.
March 4th., 2009
Anonymous in UK
I received my order on Wednesday 25th - everything was perfect. Your soaps are just out of this world - I look forward to using them everyday - my time of absolute purity for the day. And the packaging is divine - the Japanese really make some wonderful things. Thank you once again
March 1st., 2009
Anonymous in AZ
Very simple and easy to order, and the delivery was quick.
March 1st., 2009
Lucy of Netherlands
Rating: Excellent
The site could be a bit easier to use and navigate, but otherwise it is excellent. The order is processed easily and very fast (within the same day), and an email confirming the shipping of the package is sent, together with the tracking code if this shipment option was selected. You even get an email from UPS when they receive the package (service requested by chidoriya). Customer service is excellent and I am very satisfied with the overall experience! Now hoping to get my package soon! February 23rd., 2009
Mr. Murphy of New York
Rating: Excellent
Delivery option was corrected by merchant. Fast service and a very nice product. My wife loves it. Would use merchant again.
February 22nd., 2009
Ruth of Philippines
I just wanted to share with you the magic result of your products.
Me and my husband are using the mixture of Rice Bran and Nightingale Droppings. Our skin now soft, smooth, supple, fair and glowing.
We love it! Thank you and more power.
February 15th., 2009
Paula of United Kingdom
Excellent products and service - a REAL pleasure to use such natural products of such excellent quality - thankyou.
February 9th., 2009
Ms. Erin Ourso of LA
Hi, Thank you soo much for selling this product. It has cleared my adult acne!! I have used proactive and could not get the results I was able to achieve with this product! I have sent your details to many friends and family!!
February 6th. 2009
Jessica of Australia
Rate: Excellent
The service provided by Chidoriya World was excellent. They maintained communication regularly with regards to my product's delivery status, and I recieved my package (in Australia) much quicker then expected. The product itself (nightinggale powder) was the most effective product I've ever used to absorb oil- now this is a compliment as I'm a beauty therapist by trade and have used MANY products in the past. Thank you so much, I'll be back to shop again soon!
February 1, 2009
Nicole of FL
I love your product! And the customer service you offered by emailing me to let me know when my last order was on its way. Thank you thank you!
January 12, 2009
Nancy of Tahoe, CA
Rate: Excellent
Excellent customer service and products!!
December 30, 2008
Ann of OH
Rate: Excellent
Fabulous customer service and super fast shipping! This is where I will get my face care products from now on!
December 17, 2008
Wayne of UK
Just received my item today, im very happy, and wanted to say thank you so much for a fantastic service from start to finished. Once again thank you so much and would like to wish you a wonderful holiday.
Thanks a million
December 16, 2008
Sohie of France
I love chidoriya ; ) and his staff
December 10, 2008
Ms. Zaccarini of NY
Rating:Excellent
Friendly emails and speedy service.
December 6, 2008
Ms. Judith Gomez of Spain
Today I received my order and I'm so happy with the fast and quality service your company offers. I hope the quality of the products is as good as your service. I look forward to buying more products from your catalog. Happy holidays,
December 5, 2008
Ms. A. Werner of OH
Hello, I just wanted to write to you to say what a pleasure it was ordering from your company. Your customer service is excellent, and you answer my questions so quickly! I love my azuki and brown sugar facial soap--my skin feels so smooth and soft! I also am enjoying the rice bran wash and azuki micrograins! I have been telling my friends about your products and they so are starting to place orders as well! I have never been happier with my face care products. Thank you so much!
December 4, 2008
Ms. Opal King of FL
Rating: Excellent
Easy ordering. Great communication.
December 4, 2008
Janene of Colorado
I live in Colorado and my skin gets sooooo dry from the weather. This silk soap has totally cured me! My skin also feels tons better with the Nightingale droppings!!!
Arigatou gozaimasu,
Janene
November 26, 2008
Shamila of UK
Rating:Excellent
I ordered from the UK and was surprised at how quickly I got my order. Really great service and friendly staff.
Will definately be ordering again!
November 25, 2008
Ms. A. P. of Delaware
I adore the hinoki balm. I have tried many types of lip balms, and most dry my lips out (which is counter-productive, to say the least!). The hinoki balm keeps my lips soft and supple. I like to put it on before I go to bed, because the aroma is very relaxing and helps me sleep. It is also a very effective nail balm--my nails are growing very strong because of it. And the little pouch it comes in is a bonus--it's cute and cheers me up! I also love the camellia oil--it's incredibly versatile, it absorbs well, and it has a pleasant, nutty aroma. I use it to help remove eye makeup, and I think it is helping my lashes and brows grow thicker. It also lasts a long time, because a little goes a long way, and it makes for a good facial massage. The Nightingale powder is a wonderful treatment--it makes my skin very soft and smooth. The rice bran powder and azuki powder are also great, gentle face cleansers. I like to cleanse first with camellia oil and then follow up with a powder wash--that seems to work best for my sensitive skin. I really treasure my kitsuge comb--it's hand-made and made well, not some throw-away item I could lose and think nothing of. I know it will serve me well for many years, and I really want to take care of it, even though it's simply a comb. It has such a positive sense of tradition to it. What I like about all of Chidoriya's products is that they are natural--the formulations are simple and effective. But what I love about Chidoriya overall is the customer service--you are diligent, considerate, and dedicated, and it's a pleasure to shop with you.
September 7th., 2008
Ms. S Keenan in UK
Rating: Excellent
Yet again, my experience of purchasing from your company has been excellent throughout, and I would not hesitate in ordering from you again. I am delighted with my recent purchases from Chidoriya, in particular the boxwood comb. My hair is long and quite fine and I have found the comb to be particularly suited to combing my hair, as it definitely helps to prevent any static, leaving my hair looking much smoother and polished. I use camellia oil that I purchased from you previously to keep the comb clean and to prevent the wood from drying out. The free gift of the eye glass/comb that you included is also very lovely and has been most useful! I'm afraid that I did not get round to rating you on the 'yahoo merchant' rater link and when I tried the link recently it had expired - if there is a new link please send it to me and I will complete it, otherwise please consider all my comments to be of the 'excellent' rating.
September 9th., 2008
Ms. A.T. in CA
I received my order yesterday and it was a truly nice surprise to see included the gift samples of the facial soaps. Thank you very much. I used the oil on my face last night and loved how amazingly quick it was absorbed into the skin. It is simply such a delight to use it. Many thanks again for your products and great customer service!
September 6th., 2008
Ms. S Keenan in UK
Rating: Excellent
Absolutely first class. By far the best customer service I have ever experienced from an internet retailer. I received notification that my order had been shipped within a matter of hours. Shipping was fast, and my package arrived beautifully and carefully wrapped. The products I ordered (the Mihara tsubkai oil and rice bran facial wash) have been a joy to use. I would most definitely recommend Chidoriya!
July 22nd., 2008
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Ms.Tami Bell in FL
I appreciate your help. I've fallen in love with your products and your customer service is fantastic. We need more companies like yours.
Thanks again
Tami
June 16th., 2008
Anonymous in CA
Many thanks for your kind help and attentive customer service!
With best wishes,
July 21st.,2008
Mrs. Beth R. in PA
The comb arrived yesterday. I have to tell you how impressed I am with this little comb! I have very long, wavy hair, and I own handmade cellulose combs by Kent, Mason-Pearson, Madora, and Ace, as well as several horn and wood combs. Your boxwood comb goes through my hair more smoothly than any of them. It is lovely! Thank you again for your wonderful product and service.
May 13th., 2008
Ms. B. Richards in AZ
Rate: Excellent
I purchased facial products. When they sent me the order they also sent me other facial soaps and products to try which was really nice. When youre ordering online its kind of a shot-in-the-dark since you cant actually see the product. So the samples were really helpful in letting me try things before I placed my next order. They have excellent customer service. I emailed them for an explanation of some of the different facial oils. Their response was immediate -- that day! They even sent a coupon when requested to help with some of the shipping costs. I will continue to use this merchant. The product quality and service and great.
December 16th., 2007
A.P. in DE
I'm truly pleased--such kindness, diligence and helpfulness as yours is precious. I'm glad for Chidoriya World!
All the best,
A.P.
March 20th., 2008
Ms. Fisher in CA
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Excellent
chidoriya has the best customer service i've ever experienced. everytime i got my order, it seriously makes my day. on top of this, all the products are amazing. so far we bought all the skin care, all the powdered stuff, 2 make up bags, tsuge comb with case and kimono pins and very satisfied. they are gentle on your nose and skin, work great and visually pleasing. my husband and i have sensitive combination skin and its so nice not having any skin irritation or runny nose after using. now we have brighter even skin tone, healthy glow and bigger smile. also the company is very generous with their samples and it helped us to switch everything to chidoriya much easier and faster. i cant wait to have longer hair so that i could use their kanzashi. (*^-^*), Mrs.Fisher, CA
Ms. Gina Stalma, PA
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Great product as usual!
I cant live without chidoriyas shampoo, conditioner and soaps!
Wendy in Georgia
Your company has had the very best customer service of any I have ever dealt with on the internet or in person! Thank you again!! Wendy
Ms. Alicia De Martin in CO
The kimono pouches are absolutely lovely! Thank you so much for the prompt shipping, careful packaging and the face cream samples. I look forward to more purchases from Chidoriya.
Ms. Angela Argenti in PA
Since using Chidoriya World's products, my skin has definitely looked smoother and brighter. The products do not interfere with the cleanser I already use because the ingredients are so gentle, yet effective at the same time. I have received numerous compliments about how my skin has a certain "glow" to it! I always look forward to ordering from Chidoriya due to their fast, friendly service, and quality products! Thank you so much!
Mrs. Kincade Dunn in MD
This is one of the best, if not the best, web companies I have ever dealt with (and I shop a lot!). Ive never had better, more personalized service and SPEEDY delivery. I got my order in express time when I did not even pay for express. The products were amazing. I will definitely order more from them in the future, especially the divine rice bran soap they sent me as a gift. Ive never purchased anything Ive received as a sample gift, but the soap is amazing. Different and better than any Ive ever tried. Highest recommendation!
Ms.L. Barry in NY
This is my second order in to weeks. I would like to say that your products are very wonderful. I have always preferred Asian products to American/European and consequently have always used Shiseido. However they don't always carry everything that I want, like soaps, the oils, the bath and shower gels, and little things that make everyday a little special. All my friends considered that a special, albiet "pretentious" behavior of mine. However, I'm just an everyday working gal, 40 year old,married, no children, college grad, working liking everyone else. But your products do make me feel very special and when I use them I feel that I am in another world - one of luxury. One all mine. I suppose I will wind up giving everyone gifts from your line, this year. I wanted you know how special I feel it is and how much I appreciate all the work that goes into them, right down to the adorable wrappings. Next order I must remember to Register, I keep forgetting to do that!
Mrs. My Le in Denver, CO
I have been a loyal customer for years because of the excellent service Chidoriya always provides to me. I use the Japanese Oil Blotting Paper, and when I receive it, it is always well-packaged and my order is always processed in a timely and efficient manner. I cannot live without this product, as I use it everyday and hope that Chidoriya will always be around. :-) The service that I receive is always friendly, and the customer service department always ensures that I am satisfied with my experience. I would recommend Chidoriya to anyone and everyone who is interested in using natural products that not only work, but makes you feel good about yourself as well. Thanks for everything!
Nikita in New York
I have to tell you again : the shea butter face creams are truly amazing. they are doing wonders on my skin right now.
Mrs. Elizabeth Peel in WA
As always, I really appreciate the excellent customer service.
Mr. Burnim , in MA
Rate: Excellent
I currently purchase only one of their specialized products, the mihara camellia oil which is of high quality and reasonable price. I have ordered more than once and always received the package within a few days. Within the shipping carton the item is individually boxed and nicely wrapped in tissue paper.
Ms. Wong in New York
Rate: Excellent
They were very efficient with delivery. They had also included some samples that I found very useful and I may purchase product at later date.
Ms. S. Holveck in WA
Rate: Excellent
Great products and personalized conscientious service. I have ordered from them several times and each time was totally satisfied. Quick delivery, too! Thanks, Chidoriyaworld!
Ms. Hessler in NJ
Rate: Excellent
The item I ordered was not in stock and was on backorder past the date that I needed the item. The customer service representative was extremely helpful in locating the item with another vendor she deals with and was able to ship the item to me within days. I will definitely place another order with this company.Thank you for a wonderful internet ordering experience.
Colette in KY
Rate: Excellent
I am very pleased with the products and the service. I will buy from them again. They also provided a nice sample of a soap.
Mrs.Ruth Ludlam in United Kingdom
Rate: Excellent
I was extremely pleased with the quality and range of the products available from Chidoriya World. They also sent some free samples of their natural beauty products, the kind of things which I wouldnt normally ship from abroad, but I have been enjoying using them ever since, and find them surprisingly effective, so Im tempted. The kanzashi I ordered had to come across the Atlantic, but they were so well packaged not only were they in perfect condition but it also took me ages to get into them at first. They also come in beautiful and secure boxes which can be used to protect carry them around in when not wearing them. Very nice! For gift-buying, you cant go wrong! The customer service is also very polite and helpful. Very highly recommended.
Mrs. Hillary Matson in WA
Rate: Excellent
Thank you Chidoriya world for the excellent service. I had ordered a lot of products without having tried any or known anyone who had tried any before so I didnt know what to expect, but I wasnt dissapointed. The products arrived very quickly. Each one was wrapped in a really cute way and included interesting information about it. They also generously added a sampler in each of my orders. These products work amazing.You can see and feel a difference in your skin after using them and the natural armoas are wonderful. Also, their customer service is great. I will definitely order from Chidoriya World, again.Domo Arigato,
JN , New York
Rate: Excellent
Superfast shipping; order received within ONE day.
Rebekah in New York
Rate:Excellent
Chidoriya has a wonderful range of traditional Japanese beauty products. I purchased a Tsuge wooden comb, Mihara Camellia Oil, and some beautiful kimono hair pins. Also, customer service is very friendly and helpful. If you are looking for authentic, very high-quality items from Japan, you are going to love this store!
Mrs. Linda Y. in CA
Hello, I have ordered from Chidoriya World in the past and have been very happy with my order. Thanks very much.
JT in Ohio
Rate: Excellent
Very prompt reply on questions. Carefully packed. I am happy with my experience
Mrs. Vida Eizadi
Excellent customer service, very cordial and very attentive. Would definitely buy from this site again. It was a pleasure to work with them.
Mrs. Sandy Beelmann in OR
Excellent site with hard-to-find Japanese products (great for gifts). Customer service was superior in that I received a personal email from Chidoriya. They provided me with suggested uses for the product I purchased and recommendations for other products I might like.
Agnieszka in RI
Rate: Excellent
the delivery was very quick
Mrs. Janice Narita Pastron
Excellent service. Packaging was exceptional to ensure water tightness and protection. A generous collection of samples was included in my order - a pleasant and welcome surprise!
Mrs. La' Toya Danyale Battle in AL
Rate: Excellent
I really loved the quality of the products themselves and the packaging added a beautifully unique touch. It seemed as though everything was handled with care and not just thrown into a box and shipped off. This is the very first time that Ive ordered online and actually received my purchases in less than a week. I will definitely order more from Chidoriya World in the future.
Ms. Angela Brenneman in PA
Rate: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Mrs.Charlotte Moore in TX
Rating: Excellent
Received product timely and included a sample product to try.
Ms. Sharon Hsu in CA
Very efficient and friendly! Items are always wrapped carefully in a beautiful way, and the effect of the skin products are wonderful. I love your products, and will definitely stay a loyal customer.
Toni from IL
I am really liking the green tea soap along with peach moon lotion and geiko cream! I am seeing my skin get more refined and hydrated every day now, moreso than the highly acclaimed active ingredients available on the market today. Retiinoids only dry my skin out and irritate it, but these simple Japanese products soothe and restore I am finding.
March 25, 2013
Ms. Mayman in NH
Chidoriyaworld products are wonderful and have great descriptions of use. Dealing with them is incredibly easy -- not just easy but pleasant and personal. The products are nicely packaged, and usually there is a sample of something new to try. Highest marks in all areas
June 27, 2012
Ms.Hart in CA
They are a fabulous company. There products are fantastic. There service is beyond excellent. Love them, love their products. I have been using them for years.
November 18, 2011
Michelle in CA
I wanted to write and say a special Thank You for your excellent customer service! My package arrived very quickly and I tried the Uguishu No Fun last night with spectacular results! I also appreciated the soap sample. I love how silky it is. I will definitely be ordering from you again. Thank you for your dedication to customer satisfaction.
August 18, 2011
Emily, Buyer of C.O.Bigelow NY
I love the body balm w/ massager. When I first tried it I thought it was not easy to blend……I use it now right from the shower and it’s great!!!. it leaves your skin soft all day….even in this weather.✰
February 7th., 2011
Anonymous in the US
Excellent communication and service!
Thank you!
February 3, 2011
Mr. Smyczek in the US
We were very satisfied with the quality of the item purchased and the speed of delivery. Would happily purchase from this merchant again.
December 26, 2010
Nikita in NY
It is a great company from which I have been buying for years. Their products are excellent, customer service is the best, truly fabulous, they ship right away and you receive your order very quickly. Their prices are a bit high.
August 14, 2010
Anonymous in NY
Your Japanese rice bran is the most wonderful and gentle facial wash and leaves my complexion exquisite and soft.
Many Thanks for everything.
July 12, 2010
P.S. in France
a remarkable care and attention to the customers, and very high quality products (at an affordable price). definitely a great shop !
June 1st, 2010
Ms. Alice Dharmawan in Indonesia
I like this shop very much because they sell excellent japanese products, the customer services are great very polite to customers, always response customer's email quickly , and really helpful in giving answers and informations. Also, the packaging are very nice. They wrap the goods very carefully. They ship the goods within 24 hours which impress me so much. Overall, I am very happy and satisfied buy from chidoriya world. Thank you chidoriya :) .
February 25, 2010
Ms. D. Munoz in FL
I recently received your products and will like to thank you for a remarkable transaction. The products are marvelous; your customer service is outstanding and shipping is excellent. Again, thank you for a wonderful transaction. I look forward to my future purchases with Chidoriyawold.
February 21, 2010
Ms. D. Chung in Canada
Thank you for your beautiful products. I received them this Saturday and was extremely impressed by the packaging.
It felt as though I was opening a gift! It's extremely rare to find products packaged with such love and care these days. Keep up the great work!
January 20, 2010
Ms. Nirwan in Canada
I am very happy with my purchase from your company. The customer service was outstanding, and the woman on the phone was very courteous, polite, and well informed on skin care issues. One of the best companies I have ever dealt with. I will definitely be ordering again from Chidoriya World!!
November 13, 2009
Ms. Joyce Escape in CA
I received excellent customer service from Mariko at Chidoriya World when I placed my order. Not only did I receive friendly service, she made sure the items I ordered were right for my needs. Shipping was fast and everything arrived well packaged. Beautifully done too, if I may add. I was regularly updated on the shipping status via email till it was delivered. All in all, this whole experience is what you call "above and beyond"! Doing business with Chidoriya World was wonderful and I definitely will reorder from them again!
October 16, 2009
Ms. D. Zamora in CA
I am a first time user and am very satisfied with product as well as customer service. I love the fact of the free sample of the Rice Bran wash was given with my order. I used it and it also was refreshingly clean. I will be sure to purchase that next. Thankful for your products.
September 21, 2009
Ms. L. Zatta in PA
Everything came packaged very nice and the products are great
September 21, 2009
Mr. Limmell in Singapore
I was at first sceptical about the products efficency. But after trying it I love the way the powder cleans the face. The skin is cleaner and brighter. The powder is also gentle enough for me to use every day after shower. It does not hurt the skin or make it red, other products I have tried are very harsh and leaves my skin feeling "attacked". I'm going on a trip soon and plan to take a few bottles of the nightengale powder with me. It is especially soothing to my skin after a day in the sun. Thank you for this wonderful product, Chidoriya!
July 13, 2009
Ms. Gina Stalma in PA
Great products as usual. Chidoriya is the only brand of shampoo and conditioner that I will use. I'm also in love with the secret de maiko creme. Thanks Chidoriya!
May 24th., 2009
Ms. Victoria in CT
In every aspect of Chidoriya's Wonderful And Beautiful World you will be amazed and highly pleased with the products and the excellent customer service!
May 19th., 2009
Ms. Grace Spencer in PA
Rating: Excellent
Wonderful product; excellent communication, timely delivery.
I tell all my friends about their products.
June 21, 2009
This product healed my rough heels! It's amazing for facial skin and feet!
April 27th., 2009
Ms. S. Marleen in Belgium
I choose this company for his webdesign, clear information and seriously. I am also very pleased about the way this company was handling my order: Quality of Service, frequent information about the status of my order, extra product information,...
April 13th., 2009
Ms. Jennifer Daniels in SC
Iv'e been using them for years, Love Chidoriya World!!!!!!!!!
April 10th., 2009
Ms. R. STARACE in NY
Rating:Excellent
Have been buying from Chidoriya for years -- one of the best places on the web in terms of quality and service. Three thumbs up!
March 29th., 2009
Anonymous in USA
Rating:Excellent
love chidoriya world, have been using their products for 15 years.
March 27th., 2009
Ms. C. Wilson in IL
Rating:Excellent
I had a great experience, i love my products, i use my green tea soap everyday & mix up some uguisu no fun a few x a week. Do you have to use 1/2 a teaspoon because sometime i use less, i wish the bottle was bigger but i love my products, My skin is very sensitve to the sunlite so i need all the help i can get. Customer service was great, they kept in contact with me from the time that i placed my order until after i recieved my order.Yes i will get some more products. Chidoriya World emailed me instructions from product use to that was really nice.
March 15th., 2009
Pat in MD
I have been ordering the same product from another company and am accustomed to waiting several weeks for it to arrive from Japan. Imagine my surprise and delight when my order from Chidoriya World came the next day! Fantastic service, thank you so much! I will definitely order from you again.
March 4th., 2009
Anonymous in UK
I received my order on Wednesday 25th - everything was perfect. Your soaps are just out of this world - I look forward to using them everyday - my time of absolute purity for the day. And the packaging is divine - the Japanese really make some wonderful things. Thank you once again
March 1st., 2009
Anonymous in AZ
Very simple and easy to order, and the delivery was quick.
March 1st., 2009
Lucy of Netherlands
Rating: Excellent
The site could be a bit easier to use and navigate, but otherwise it is excellent. The order is processed easily and very fast (within the same day), and an email confirming the shipping of the package is sent, together with the tracking code if this shipment option was selected. You even get an email from UPS when they receive the package (service requested by chidoriya). Customer service is excellent and I am very satisfied with the overall experience! Now hoping to get my package soon! February 23rd., 2009
Mr. Murphy of New York
Rating: Excellent
Delivery option was corrected by merchant. Fast service and a very nice product. My wife loves it. Would use merchant again.
February 22nd., 2009
Ruth of Philippines
I just wanted to share with you the magic result of your products.
Me and my husband are using the mixture of Rice Bran and Nightingale Droppings. Our skin now soft, smooth, supple, fair and glowing.
We love it! Thank you and more power.
February 15th., 2009
Paula of United Kingdom
Excellent products and service - a REAL pleasure to use such natural products of such excellent quality - thankyou.
February 9th., 2009
Ms. Erin Ourso of LA
Hi, Thank you soo much for selling this product. It has cleared my adult acne!! I have used proactive and could not get the results I was able to achieve with this product! I have sent your details to many friends and family!!
February 6th. 2009
Jessica of Australia
Rate: Excellent
The service provided by Chidoriya World was excellent. They maintained communication regularly with regards to my product's delivery status, and I recieved my package (in Australia) much quicker then expected. The product itself (nightinggale powder) was the most effective product I've ever used to absorb oil- now this is a compliment as I'm a beauty therapist by trade and have used MANY products in the past. Thank you so much, I'll be back to shop again soon!
February 1, 2009
Nicole of FL
I love your product! And the customer service you offered by emailing me to let me know when my last order was on its way. Thank you thank you!
January 12, 2009
Nancy of Tahoe, CA
Rate: Excellent
Excellent customer service and products!!
December 30, 2008
Ann of OH
Rate: Excellent
Fabulous customer service and super fast shipping! This is where I will get my face care products from now on!
December 17, 2008
Wayne of UK
Just received my item today, im very happy, and wanted to say thank you so much for a fantastic service from start to finished. Once again thank you so much and would like to wish you a wonderful holiday.
Thanks a million
December 16, 2008
Sohie of France
I love chidoriya ; ) and his staff
December 10, 2008
Ms. Zaccarini of NY
Rating:Excellent
Friendly emails and speedy service.
December 6, 2008
Ms. Judith Gomez of Spain
Today I received my order and I'm so happy with the fast and quality service your company offers. I hope the quality of the products is as good as your service. I look forward to buying more products from your catalog. Happy holidays,
December 5, 2008
Ms. A. Werner of OH
Hello, I just wanted to write to you to say what a pleasure it was ordering from your company. Your customer service is excellent, and you answer my questions so quickly! I love my azuki and brown sugar facial soap--my skin feels so smooth and soft! I also am enjoying the rice bran wash and azuki micrograins! I have been telling my friends about your products and they so are starting to place orders as well! I have never been happier with my face care products. Thank you so much!
December 4, 2008
Ms. Opal King of FL
Rating: Excellent
Easy ordering. Great communication.
December 4, 2008
Janene of Colorado
I live in Colorado and my skin gets sooooo dry from the weather. This silk soap has totally cured me! My skin also feels tons better with the Nightingale droppings!!!
Arigatou gozaimasu,
Janene
November 26, 2008
Shamila of UK
Rating:Excellent
I ordered from the UK and was surprised at how quickly I got my order. Really great service and friendly staff.
Will definately be ordering again!
November 25, 2008
Ms. A. P. of Delaware
I adore the hinoki balm. I have tried many types of lip balms, and most dry my lips out (which is counter-productive, to say the least!). The hinoki balm keeps my lips soft and supple. I like to put it on before I go to bed, because the aroma is very relaxing and helps me sleep. It is also a very effective nail balm--my nails are growing very strong because of it. And the little pouch it comes in is a bonus--it's cute and cheers me up! I also love the camellia oil--it's incredibly versatile, it absorbs well, and it has a pleasant, nutty aroma. I use it to help remove eye makeup, and I think it is helping my lashes and brows grow thicker. It also lasts a long time, because a little goes a long way, and it makes for a good facial massage. The Nightingale powder is a wonderful treatment--it makes my skin very soft and smooth. The rice bran powder and azuki powder are also great, gentle face cleansers. I like to cleanse first with camellia oil and then follow up with a powder wash--that seems to work best for my sensitive skin. I really treasure my kitsuge comb--it's hand-made and made well, not some throw-away item I could lose and think nothing of. I know it will serve me well for many years, and I really want to take care of it, even though it's simply a comb. It has such a positive sense of tradition to it. What I like about all of Chidoriya's products is that they are natural--the formulations are simple and effective. But what I love about Chidoriya overall is the customer service--you are diligent, considerate, and dedicated, and it's a pleasure to shop with you.
September 7th., 2008
Ms. S Keenan in UK
Rating: Excellent
Yet again, my experience of purchasing from your company has been excellent throughout, and I would not hesitate in ordering from you again. I am delighted with my recent purchases from Chidoriya, in particular the boxwood comb. My hair is long and quite fine and I have found the comb to be particularly suited to combing my hair, as it definitely helps to prevent any static, leaving my hair looking much smoother and polished. I use camellia oil that I purchased from you previously to keep the comb clean and to prevent the wood from drying out. The free gift of the eye glass/comb that you included is also very lovely and has been most useful! I'm afraid that I did not get round to rating you on the 'yahoo merchant' rater link and when I tried the link recently it had expired - if there is a new link please send it to me and I will complete it, otherwise please consider all my comments to be of the 'excellent' rating.
September 9th., 2008
Ms. A.T. in CA
I received my order yesterday and it was a truly nice surprise to see included the gift samples of the facial soaps. Thank you very much. I used the oil on my face last night and loved how amazingly quick it was absorbed into the skin. It is simply such a delight to use it. Many thanks again for your products and great customer service!
September 6th., 2008
Ms. S Keenan in UK
Rating: Excellent
Absolutely first class. By far the best customer service I have ever experienced from an internet retailer. I received notification that my order had been shipped within a matter of hours. Shipping was fast, and my package arrived beautifully and carefully wrapped. The products I ordered (the Mihara tsubkai oil and rice bran facial wash) have been a joy to use. I would most definitely recommend Chidoriya!
July 22nd., 2008
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Ms.Tami Bell in FL
I appreciate your help. I've fallen in love with your products and your customer service is fantastic. We need more companies like yours.
Thanks again
Tami
June 16th., 2008
Anonymous in CA
Many thanks for your kind help and attentive customer service!
With best wishes,
July 21st.,2008
Mrs. Beth R. in PA
The comb arrived yesterday. I have to tell you how impressed I am with this little comb! I have very long, wavy hair, and I own handmade cellulose combs by Kent, Mason-Pearson, Madora, and Ace, as well as several horn and wood combs. Your boxwood comb goes through my hair more smoothly than any of them. It is lovely! Thank you again for your wonderful product and service.
May 13th., 2008
Ms. B. Richards in AZ
Rate: Excellent
I purchased facial products. When they sent me the order they also sent me other facial soaps and products to try which was really nice. When youre ordering online its kind of a shot-in-the-dark since you cant actually see the product. So the samples were really helpful in letting me try things before I placed my next order. They have excellent customer service. I emailed them for an explanation of some of the different facial oils. Their response was immediate -- that day! They even sent a coupon when requested to help with some of the shipping costs. I will continue to use this merchant. The product quality and service and great.
December 16th., 2007
A.P. in DE
I'm truly pleased--such kindness, diligence and helpfulness as yours is precious. I'm glad for Chidoriya World!
All the best,
A.P.
March 20th., 2008
Ms. Fisher in CA
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Excellent
chidoriya has the best customer service i've ever experienced. everytime i got my order, it seriously makes my day. on top of this, all the products are amazing. so far we bought all the skin care, all the powdered stuff, 2 make up bags, tsuge comb with case and kimono pins and very satisfied. they are gentle on your nose and skin, work great and visually pleasing. my husband and i have sensitive combination skin and its so nice not having any skin irritation or runny nose after using. now we have brighter even skin tone, healthy glow and bigger smile. also the company is very generous with their samples and it helped us to switch everything to chidoriya much easier and faster. i cant wait to have longer hair so that i could use their kanzashi. (*^-^*), Mrs.Fisher, CA
Ms. Gina Stalma, PA
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Great product as usual!
I cant live without chidoriyas shampoo, conditioner and soaps!
Wendy in Georgia
Your company has had the very best customer service of any I have ever dealt with on the internet or in person! Thank you again!! Wendy
Ms. Alicia De Martin in CO
The kimono pouches are absolutely lovely! Thank you so much for the prompt shipping, careful packaging and the face cream samples. I look forward to more purchases from Chidoriya.
Ms. Angela Argenti in PA
Since using Chidoriya World's products, my skin has definitely looked smoother and brighter. The products do not interfere with the cleanser I already use because the ingredients are so gentle, yet effective at the same time. I have received numerous compliments about how my skin has a certain "glow" to it! I always look forward to ordering from Chidoriya due to their fast, friendly service, and quality products! Thank you so much!
Mrs. Kincade Dunn in MD
This is one of the best, if not the best, web companies I have ever dealt with (and I shop a lot!). Ive never had better, more personalized service and SPEEDY delivery. I got my order in express time when I did not even pay for express. The products were amazing. I will definitely order more from them in the future, especially the divine rice bran soap they sent me as a gift. Ive never purchased anything Ive received as a sample gift, but the soap is amazing. Different and better than any Ive ever tried. Highest recommendation!
Ms.L. Barry in NY
This is my second order in to weeks. I would like to say that your products are very wonderful. I have always preferred Asian products to American/European and consequently have always used Shiseido. However they don't always carry everything that I want, like soaps, the oils, the bath and shower gels, and little things that make everyday a little special. All my friends considered that a special, albiet "pretentious" behavior of mine. However, I'm just an everyday working gal, 40 year old,married, no children, college grad, working liking everyone else. But your products do make me feel very special and when I use them I feel that I am in another world - one of luxury. One all mine. I suppose I will wind up giving everyone gifts from your line, this year. I wanted you know how special I feel it is and how much I appreciate all the work that goes into them, right down to the adorable wrappings. Next order I must remember to Register, I keep forgetting to do that!
Mrs. My Le in Denver, CO
I have been a loyal customer for years because of the excellent service Chidoriya always provides to me. I use the Japanese Oil Blotting Paper, and when I receive it, it is always well-packaged and my order is always processed in a timely and efficient manner. I cannot live without this product, as I use it everyday and hope that Chidoriya will always be around. :-) The service that I receive is always friendly, and the customer service department always ensures that I am satisfied with my experience. I would recommend Chidoriya to anyone and everyone who is interested in using natural products that not only work, but makes you feel good about yourself as well. Thanks for everything!
Nikita in New York
I have to tell you again : the shea butter face creams are truly amazing. they are doing wonders on my skin right now.
Mrs. Elizabeth Peel in WA
As always, I really appreciate the excellent customer service.
Mr. Burnim , in MA
Rate: Excellent
I currently purchase only one of their specialized products, the mihara camellia oil which is of high quality and reasonable price. I have ordered more than once and always received the package within a few days. Within the shipping carton the item is individually boxed and nicely wrapped in tissue paper.
Ms. Wong in New York
Rate: Excellent
They were very efficient with delivery. They had also included some samples that I found very useful and I may purchase product at later date.
Ms. S. Holveck in WA
Rate: Excellent
Great products and personalized conscientious service. I have ordered from them several times and each time was totally satisfied. Quick delivery, too! Thanks, Chidoriyaworld!
Ms. Hessler in NJ
Rate: Excellent
The item I ordered was not in stock and was on backorder past the date that I needed the item. The customer service representative was extremely helpful in locating the item with another vendor she deals with and was able to ship the item to me within days. I will definitely place another order with this company.Thank you for a wonderful internet ordering experience.
Colette in KY
Rate: Excellent
I am very pleased with the products and the service. I will buy from them again. They also provided a nice sample of a soap.
Mrs.Ruth Ludlam in United Kingdom
Rate: Excellent
I was extremely pleased with the quality and range of the products available from Chidoriya World. They also sent some free samples of their natural beauty products, the kind of things which I wouldnt normally ship from abroad, but I have been enjoying using them ever since, and find them surprisingly effective, so Im tempted. The kanzashi I ordered had to come across the Atlantic, but they were so well packaged not only were they in perfect condition but it also took me ages to get into them at first. They also come in beautiful and secure boxes which can be used to protect carry them around in when not wearing them. Very nice! For gift-buying, you cant go wrong! The customer service is also very polite and helpful. Very highly recommended.
Mrs. Hillary Matson in WA
Rate: Excellent
Thank you Chidoriya world for the excellent service. I had ordered a lot of products without having tried any or known anyone who had tried any before so I didnt know what to expect, but I wasnt dissapointed. The products arrived very quickly. Each one was wrapped in a really cute way and included interesting information about it. They also generously added a sampler in each of my orders. These products work amazing.You can see and feel a difference in your skin after using them and the natural armoas are wonderful. Also, their customer service is great. I will definitely order from Chidoriya World, again.Domo Arigato,
JN , New York
Rate: Excellent
Superfast shipping; order received within ONE day.
Rebekah in New York
Rate:Excellent
Chidoriya has a wonderful range of traditional Japanese beauty products. I purchased a Tsuge wooden comb, Mihara Camellia Oil, and some beautiful kimono hair pins. Also, customer service is very friendly and helpful. If you are looking for authentic, very high-quality items from Japan, you are going to love this store!
Mrs. Linda Y. in CA
Hello, I have ordered from Chidoriya World in the past and have been very happy with my order. Thanks very much.
JT in Ohio
Rate: Excellent
Very prompt reply on questions. Carefully packed. I am happy with my experience
Mrs. Vida Eizadi
Excellent customer service, very cordial and very attentive. Would definitely buy from this site again. It was a pleasure to work with them.
Mrs. Sandy Beelmann in OR
Excellent site with hard-to-find Japanese products (great for gifts). Customer service was superior in that I received a personal email from Chidoriya. They provided me with suggested uses for the product I purchased and recommendations for other products I might like.
Agnieszka in RI
Rate: Excellent
the delivery was very quick
Mrs. Janice Narita Pastron
Excellent service. Packaging was exceptional to ensure water tightness and protection. A generous collection of samples was included in my order - a pleasant and welcome surprise!
Mrs. La' Toya Danyale Battle in AL
Rate: Excellent
I really loved the quality of the products themselves and the packaging added a beautifully unique touch. It seemed as though everything was handled with care and not just thrown into a box and shipped off. This is the very first time that Ive ordered online and actually received my purchases in less than a week. I will definitely order more from Chidoriya World in the future.
Ms. Angela Brenneman in PA
Rate: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Mrs.Charlotte Moore in TX
Rating: Excellent
Received product timely and included a sample product to try.
Ms. Sharon Hsu in CA
Very efficient and friendly! Items are always wrapped carefully in a beautiful way, and the effect of the skin products are wonderful. I love your products, and will definitely stay a loyal customer.
- CHIDORIYA'S HISTORY
- PRESS
- SPECIAL TREATMENTS & MORE
- FACIAL CLEANSERS
- FACE MOISTURIZERS
- NOURISHING NATURAL LIP CARE
- BODY TREATMENTS
- CHIDORIYA GIFT SET
- ORIGINAL COSMETIC POUCH
- COSMETICS
- ABURATORIGAMI / GOLD LEAF BEATING PAPER
- 100% PURE HAIR & BODY CARE
- 100% PURE CAMELLIA OIL
- BODY CLEANSERS
- PURE ESSENTIAL OILS
- HOW TO MASSAGE W/ TSUGE BRUSH?
- ORIGINAL HAIR ACCESSORIES
- BRIGHTENING ENZYME POWDER TREATMENTS & MORE
- TSUGE & TRADITIONAL ACCESSORIES
- CUSTOMER'S VOICES
- STORE LIST
- RETURN & REFUND POLICY
- OUR FAVORITE MUSIC!!
- CHIDORIYA ROCKS 2011
